Privacy Policy

Web App Launch (ABN 34 183 500 639) is a Melbourne-based web studio. In this policy, “we”, “us” and “our” means Web App Launch.

You can contact us about privacy at enquiries@webapplaunch.com.

This policy covers personal information we handle through webapplaunch.com, enquiries made through the website, and interactive demos embedded in or linked from our website. A third-party website has its own privacy practices and policy.

Depending on how you use our website, this can include:

• contact and enquiry details you give us, such as your name, email address, phone number, business details, project details and message;
• technical and usage information, such as pages viewed, device and browser information, and general website interaction data; and
• information entered into an interactive demo, such as selected products, measurements and quote inputs. If a demo asks for contact details, those details are optional unless the demo says otherwise.
• if you connect a Facebook or Instagram account to an authorised Web App Launch publishing tool, the account information and permissions Meta provides that are needed to operate that tool.

We collect information directly from you when you submit a form, contact us or use a demo. We also collect limited website usage information automatically through Google Analytics.

We use information to:

• respond to enquiries and prepare quotes;
• provide and improve our website and interactive demos;
• operate authorised social-media publishing tools;
• understand website performance and usage trends;
• protect the security and integrity of our services; and
• meet legal, accounting or record-keeping obligations.

We do not use enquiry information for marketing unless you choose to hear from us.

We use third-party services to operate the website and understand its performance. These include Vercel for website hosting, Resend for delivering enquiry emails, Google Analytics for website performance and usage information, and Meta where you choose to connect a Facebook or Instagram account to one of our tools. These providers process only the information needed to provide their services to us.

Google Analytics may use cookies or similar technologies. You can manage cookies through your browser settings. Some website features may not work as intended if you disable all cookies.

Our website may include or link to demos of software we have built. A demo processes the inputs you provide so it can show a result, estimate or downloadable quote. Please do not enter sensitive personal information into a demo unless it specifically asks for it and explains why.

We do not sell or trade personal information. We share it only with service providers described above, where needed to respond to you or provide a service, or where required or permitted by law.

We keep enquiry information for as long as reasonably necessary to respond to your enquiry, manage our business relationship and maintain records, unless we are required by law to retain it for longer.

You can request deletion of personal information connected to a Web App Launch social-media publishing tool by emailing enquiries@webapplaunch.com. We will delete or de-identify the information where reasonable and lawful, subject to any records we need to retain by law.

You can ask to access or correct personal information we hold about you, or make a privacy complaint, by emailing enquiries@webapplaunch.com. We will consider your request and respond within a reasonable time.

We may update this policy when our practices or services change. The current version will always be available on this page.